Scalong SupportQ transforms support management with powerful AI that learns, adapts, and delivers resolutions with precision.

Features:

Ticket Handling‍

Support requests—whether text, images, or XML—flow seamlessly from platforms like Salesforce, JIRA or any other ticket management platform into our AI engine.

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‍AI-Powered Resolution

The AI instantly analyzes incoming tickets against a vast reservoir of historical data as well as RDBMS database, generating accurate solutions. It’s a dynamic system that continuously evolves with user feedback, ensuring that every resolution is sharper than the last.

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Execution and Implementation  

Solutions are executed effortlessly through the user interface, while complex fixes trigger automated change requests, guided by AI and integrated into your existing workflow.

Scalong SupportQ doesn’t just resolve issues; it anticipates and adapts, driving your support operations into the future.

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